Privacy policy
Privacy Policy
Last updated: February 1, 2025
This Privacy Policy describes how E-ManualsOnline (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://e-manualsonline.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from several sources, depending on how you interact with us.
In addition to the specific uses set out below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.
What Personal Information We Collect
Information We Collect Directly from You
Information that you submit to us directly through our Services may include:
- Contact details: name, address, phone number, and email.
- Order information: billing and shipping address, payment confirmation, email address, and phone number.
- Account information: username, password, and security details.
- Customer support details: any information you include when contacting us (e.g., via email or form).
Some features may require certain data to function; if you choose not to provide it, those features may be unavailable.
Information We Collect Automatically
We may automatically collect certain information about how you interact with the Site (“Usage Data”). This can include:
- IP address, browser type, and device information
- Pages viewed and actions taken
- Referring URLs and timestamps
We use this information to operate, maintain, and improve the Site and our Services.
Information We Obtain from Third Parties
We may receive limited information from trusted third parties who assist us in providing our Services — for example, payment processors or technical service providers.
All third-party data collection is handled according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for purposes such as:
- Providing Products and Services: To process orders, payments, and deliveries; manage accounts; and communicate about transactions.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing and Communication: To send promotional messages or updates if you have consented to receive them.
- Security and Fraud Prevention: To protect against unauthorized activity or misuse of our Services.
- Legal Compliance: To meet legal obligations and resolve disputes.
If you are an EEA resident, our legal basis for processing your data includes Art. 6(1)(b) (contract performance) and Art. 6(1)(f) (legitimate interests).
Cookies
We use cookies and similar technologies to operate and improve our Site, remember user preferences, and analyze visitor activity.
You can control or delete cookies in your browser settings.
However, disabling cookies may affect some features or performance of the Site.
Please note that our Site does not currently respond to “Do Not Track” signals.
To learn more about “Do Not Track,” visit http://www.allaboutdnt.com.
How We Disclose Personal Information
We may disclose your personal information in the following cases:
- Service Providers: With vendors and contractors who assist with operations such as payments, data storage, email communication, or delivery.
- Business Partners: To fulfill orders, provide customer support, or improve our Services.
- Legal Requirements: When required by law or to protect our rights.
- Corporate Transactions: In case of a merger, acquisition, or asset sale.
We do not sell or share personal information with third parties for advertising purposes.
Third Party Websites and Links
Our Site may include links to external websites.
We are not responsible for the privacy or security practices of these sites.
Please review their privacy policies before sharing any personal information.
Children’s Data
Our Services are not directed to children, and we do not knowingly collect data from individuals under 16 years of age.
If you believe a child has provided personal information, please contact us so we can delete it.
Security and Retention of Your Information
We use reasonable technical and organizational measures to protect your information.
However, no method of transmission or storage is completely secure.
We retain personal data only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on your location, you may have rights such as:
- Access: Request a copy of your personal information.
- Deletion: Ask us to delete your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Portability: Receive a copy of your data in a portable format.
- Restriction: Limit or object to certain processing activities.
- Withdrawal of Consent: Revoke consent for specific uses.
You can exercise these rights by contacting us at support@e-manualsonline.com.
We may ask for verification of your identity before processing your request.
Complaints
If you have concerns about our data practices, please contact us first.
If you are not satisfied with our response, you may file a complaint with your local data protection authority.
EEA residents can find a list of authorities here.
International Users
We may transfer, store, and process your personal information outside your country of residence.
Where applicable, we ensure appropriate safeguards, such as EU Standard Contractual Clauses, to protect your information.
Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: